Who does Yahoo! think they are? (or How To Turn Away Your Biggest Fans)

Flickr: Really cool.

Yahoo!: Really big.

I decided to use a Flickr account for the youth group that I work with at church. In order to do so, I needed to create a Yahoo! account (yes, I got in after the acquisition). I created one, uploaded some pictures and then went a few weeks without signing in.

Of course, I forgot my sign-in information. I’m not a one-password-fits-all guy because that’s just too easy.

Here’s where the ridiculousness of big Yahoo! comes into play. A password retrieval from Yahoo! now requires your month, day and year of birth and your zip code.

Normally, I’m pretty honest on web forms and stuff in case someone decides to do something like this. But I don’t go back and check the form two or three times to make sure I didn’t fat-finger my birthday. It’s never mattered before.

OK, fine. They’re looking out for my security. I guess I’ll send a request to customer service and maybe they can help. No such luck. This was included in the automated response: “Please remember that Customer Care may not reset your password…”

This means I’ll have to start over again, I suppose.

  1. Go create yet another Yahoo! account (which I can’t use my existing email address for – so I’ll need another email address).
  2. Create another Flickr account.
  3. Upload all of my pictures again.

Or, I could go find another service that hasn’t been swallowed by Yahoo! and post my pictures there.

And encourage all of my friends to do the same.

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